Customer Service
Poseidon Scientific wants to be sure that our customers receive the very best service and information.
Our quality system is ISO 9001:2008 certified and in-house design and manufacture software allows us to design and build to customer specifications while drawing on full corporate memory and experience.
A number of our staff have been employed by the company for over ten years. For customers, this means we are able to offer superior product knowledge, highly trained specialist skills and the confidence that the Poseidon Scientific's determination to continue to be successful for many years to come.
Queries on product performance, service and warranty should be directed to support@psi.com.au.
Customer Focus and Confidence
In line with our customer focus Poseidon Scientific has adopted policies and actions that offer security and confidence for our customers. The company works to a policy that is congruent with the US Customs Trade Partnership Against Terrorism (C-TPAT) protocol and we are a member of the Frontline Australian Customs program. Both of these programs provide customers with the confidence that Poseidon Scientific is doing everything it can to ensure the security of its product and procedures.
